Compliments, complaints and other feedback provide us with valuable information about your satisfaction with our services. Feedback is taken seriously by LSCS and is seen as an opportunity for improvement. We encourage feedback and comments on the services we provide, both positive and negative. Whether a compliment or complaint, your feedback will be treated with confidentiality and sensitivity. All feedback and complaints will be used by LSCS to continuously improve our service delivery. Feedback, compliments and complaints can be lodged either directly with a staff member, either verbally or by providing a completed Feedback, Compliments or Complaints Form;